Returns & Exchanges
At Tommy Gun's Original Barbershop, we want you to be completely satisfied with your grooming products. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase with a valid receipt.
Check Eligibility
Ensure your item is in its original packaging and has at least 50% of the product remaining to qualify for a return or exchange.
Gather Documentation
Locate your original sales receipt or online order confirmation email to verify your proof of purchase.
Visit or Ship
Bring your item to any Tommy Gun’s location for an immediate exchange, or contact our guest services team to initiate a return by mail.
Receive Refund
Once approved, your refund will be processed back to your original payment method, or you may choose a gift card for immediate use.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing